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We design and develop custom applications supporting selected business processes in an organization.
Applications of this kind are interconnected with organizational and business model of a particular company as well as with the uniqueness of its operations.
Those include native web applications and the ones using alternative interfaces (desktop or mobile applications). They can be entirely internal (intranet) or external (extranet).
The most common dedicated applications are:
- Record and management systems;
(i.e. resource, enquiries, procurements, training etc.);
- Sales force support systems (desktop or mobile);
- CRM systems.
The key success factor for a dedicated application is the optimal fitting of such a system into internal processes and procedures of a given company. The important thing is, to properly define the system and to avoid a total conversion into a fully-computerized organization; some areas should be left for traditional, out-of-the-system procedures and rules, which can be flexibly adjusted to the changing business environment. |