Online stores

		Enterprise Application Integration To ensure that an e-commerce system fits the existing business processes, it is necessary to integrate such a system with company’s existing internal systems. Based on Java, XML, transaction monitoring and recommonly Basing on Java, XML, transaction monitoring and recommonly recognized standards, we create infrastructure that is a secure, efficient and scalable fundament of any e-commerce system.

Online stores aimed at individual buyers are most common e-commerce solutions. The key element of such stores is an electronic catalogue linked with payment system and internal company systems (Enterprise Application Integration - EAI).

The e-catalogues provided by e-point SA combine the mechanisms facilitating sales processes with product presentation and advertising functions.

Customer service systems

Due to its wide availability and low cost, the Internet is a perfect media for customer acquisition and servicing.

Electronic customer service systems, thanks to their availability and simplicity, improve customer satisfaction and may also support brand awareness. They are usually described with “e-“ or “online” prefixes, such as e-forms, e-billing, e-CRM, e-banking, etc. Since e-systems are closely connected with business processes of a given organization, they are usually custom-designed.